
PRACTITIONER RESOURCES
Starting an acupuncture clinic isn't easy! Over the years, we've discovered many great products for our business...and have had to let go of others. We've curated a list of our favorite items and resources that we use in our own clinic*. From reliable equipment to efficient software solutions, these tried-and-tested recommendations are the list we wish we'd had when we first started our clinic. We'll continue to update this page as we continue to learn and grow as small business owners! If you ever have any questions, we'd be happy to help if we can - email us!
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Clinic Supplies > Furniture & Equipment
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Practice Management Software
Jane | Charting, Invoicing & Online Booking
As our clinic has grown, we decided to switch to Jane. Many of our acupuncturist friends already use and love Jane, and it made the most sense for us as we hired on more practitioners. It was the best decision! It has all the features that we loved about our previous software, but ended up being cheaper when adding accounts for admin staff and part-time practitioners (under 24 hrs/week). It also looks great and is easy to navigate. When setting up for the first time or migrating your clinic information to Jane, they offer a free onboarding call to help you set your account to clinic specifications. Migration was less of a headache than we thought it would be, thanks to their amazing tech team.
PROS:
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Competitive pricing for additional accounts
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Professional-looking & incredibly customizable
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Great customer service
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Pre-made/shared acupuncture intake forms and waivers
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Admin/receptionist accounts are free
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Cheaper accounts for part-time practitioners
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A ton of integrations (including bookkeeping, email marketing & website hosting)
CONS:
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Sometimes difficult to navigate on mobile
Business Tools
Novo | Business Checking Account
As a new business with very little start-up capital, we opted for Novo for our business banking needs. It's a mobile banking fintech option with no minimum balance required, no monthly fees or overdraft fees, yet still has all the helpful features of a traditional bank, like mobile check deposits, free ACH transfers, fraud alerts, budgeting tools, and more. We've been very happy with it. Once the health of your business is established, Novo offers up to $10k in funding for when you need to expand or are in a pinch (we've not utilized this feature, but it can be incredibly helpful to use in lieu of business loans when you need quick funds.)
PROS:
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No minimum balance required to open account
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No monthly fees or overdraft fees
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Clean, easy-to-navigate mobile interface
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Lots of helpful integrations (Square, Quickbooks & more)
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"Reserves" feature for budgeting and saving
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Fast, flexible funding
CONS:
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No physical location
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No savings account/CDs
Sign up with our referral code & get $40!: HenryNguyen
We started out using payroll on Quickbooks, but later switched to Gusto at the behest of our CPA - and never looked back! Gusto is the equivalent of "explain it to me like I'm five..." when it comes to all things HR. We transitioned the moment we hired our first employee and her onboarding process was a breeze. Gusto covers the nitty gritty, like offer letters, reporting new hires, hiring docs & walks employees through payroll set up. We secured great healthcare and life insurance benefits for our family, as well.
PROS:
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Easy to navigate all things HR
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Breezy onboarding process for new hires
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Easy payroll set up
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Great customizable benefits packages for yourself or your team
CONS:
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Pricey (worth it when your business is of a certain size, but could be costly for smaller clinics)
Sign up for Gusto and get a $100 Visa gift card after you run your first payroll.
Square | POS (Point of Sales) System
While we have since switched to Jane's integrated payment system, we chose Square as our POS system when setting up our business, because there were no upfront fees, they sent us a free terminal to take payments, and it integrated well with our EHR system. It's a great option for many businesses. If you're looking to minimize the number of sites + software you're using to set up your biz, Square has features for website building, online scheduling, gift cards & loyalty programs, marketing and even payroll! We can't comment on these features, as we've not used them, however, one feature we did use and found helpful was Square funding - upon establishing the health of your business, Square will periodically offer fast funding options, which can be useful when expanding (or in a pinch!).
PROS:
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Easy set up and integration with EHR, banking & bookkeeping
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No set-up fees or monthly fees
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A solid, reputable company that continues to expand services and offerings
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One-stop shop for many small business needs, like POS, scheduling, marketing and more
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Eligible for custom pricing if your biz makes over $250K
CONS:
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Processing fees can be slightly higher than other services
Sign up for Square using our referral link and process your first $1000 in sales without fees (or choose $20 off Square hardware).